Installation and updates

System requirements WBAMS runs on an ordinary Linux hosting account: PHP 8.3 or newer with the free ionCube Loader, a MySQL or MariaDB database, Apache or Nginx with HTTPS, and a cron job.

Install WBAMS Upload the package, open the installer in a browser and answer six steps. Nothing is written until you press Install on step four.

After installing: the checklist Ten minutes after installing that save a bad week later.

Set up the scheduler (cron) Nothing recurring happens without the scheduler: no invoices, no reminders, no suspensions, no imported ticket replies. It is one cron job every five minutes.

Update WBAMS WBAMS updates itself from the control panel, checks every file it downloads, and keeps a copy of what it replaces so a failed update puts things back.

What an update never touches An update replaces the product's own files. It leaves your settings, uploads, rules and add-ons alone.

Back up and restore A database dump alone is not a backup of WBAMS. Keep the whole recovery set together, and test that it restores.

License activation problems When the installer cannot activate your license it says which kind of problem it met. Each kind has its own fix.