Donations and giving

Giving that feels like giving.

Gifts have their own workspace, their own states and their own receipts. Donors never see an order, a due date or a late fee, because none of those mean anything to a gift.

2ways to give: once or monthly
A gift, not a purchase

A donor sees Donation #12 and a Donation Receipt, never an invoice, an overdue balance or an order.

Causes grouped the way donors think
Giving opportunities

Causes grouped the way donors think

A donation group holds the causes; each is offered one-time, monthly or both, with progress toward its goal.

The life of a gift

States made for donations

  1. Pending

    Recorded

    Awaiting payment; the donor has a reference to pay against.
  2. Received

    Settled

    The donor receives a Donation Receipt.
  3. Processing

    Under way

    A payment has started and the outcome is not final.
  4. Declined

    Not taken

    The gift was refused or the payment failed.
  5. Refunded

    Returned

    Money went back, reconciled with the gateway.
  6. Canceled

    Ended

    A monthly commitment was stopped; past gifts are unaffected.
Questions

About giving

Your team can record a gift for a donor who is not registered yet. Online, donors go through checkout like any customer, and can choose to give anonymously.

No. A covered fee is a separate line on the donation, charged again on each monthly gift, and never counted toward the campaign goal.

Yes. Each cause can have a campaign end date and a minimum gift. A gift your team records is held to neither.

A Donation Receipt PDF and donation emails written for gifts, with a thank-you message of your own.

Yes. Donations is a module: an installation that declines it has none of its tables, and switching it off later keeps every gift recorded.

Start receiving

Give your donors a better way to give

Donations work beside your members, staff and website in one system.

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