Set up the scheduler (cron) Nothing recurring happens without the scheduler: no invoices, no reminders, no suspensions, no imported ticket replies. It is one cron job every five minutes.
What the scheduler does every day The scheduler runs the time-based work. A healthy website does not prove a healthy scheduler; the dashboard's Last Automation Run does.
Do I have to set up a cron job? Yes, one job every five minutes. Without it nothing recurring happens: no invoices on schedule, no reminders, no suspensions, no imported ticket replies.