Notification rules tell your team when something happens, a new order, a new ticket, a reply, by email, in Slack or HipChat, or by text message.
- To the addresses a rule names.
- Slack and HipChat
- A post to the channel a rule names.
- Telnyx SMS and Twilio SMS
- A text to the phone numbers a rule names, through your own Telnyx or Twilio account. One account for the site; its keys are stored encrypted.
- Connect a provider
Apps & Integrations › Notifications: activate it and enter its account details.
- Write a rule
Setup › Notifications: the event, the conditions, and who or where to tell.
- Trigger it once
Place a test order or open a test ticket and check the message arrives.